Loyalty Cards Terms & Conditions

TFB Gym Ltd. Loyalty Cards Terms & Conditions

  • 1. General
    • 1.1 Loyalty cards must be presented at time of transaction (purchase or claim of pre-paid goods) to be stamped by a staff member of TFB Gym Ltd. in order to accumulate/redeem loyalty points.
    • 1.2 Loyalty cards will not be stamped retrospectively for any transaction.
    • 1.3 Loyalty cards are regarded as complete when each space has been filled with a valid stamp, at which point cards must be retained by TFB Gym Ltd..
    • 1.4 Loyalty cards are deemed invalid (and therefore may not be stamped or redeemed) without: a) a signature of a staff member of TFB Gym Ltd., b) the member's name, and c) the issue date of the card.
    • 1.5 Loyalty cards are valid for a period of 1 year from the issue date denoted on the card.
    • 1.6 Loyalty cards are only deemed valid with the official TFB Gym Ltd. loyalty stamp denoting accumulated/redeemed points.
    • 1.7 Loyalty points may only be accumulated/redeemed by the individual named on the card.
    • 1.8 Loyalty cards may only be exchanged for goods or discounts by the individual named on the card.
    • 1.9 TFB Gym Ltd. will not replace any loyalty cards which are reported as lost or stolen.
    • 1.10 TFB Gym Ltd. may replace any damaged (e.g. ripped or torn) loyalty cards (complete with accumulated/redeemed points) at their discretion, in exchange for the damaged card, providing it is deemed sufficiently legible.
    • 1.11 Loyalty card schemes are temporary promotional offers and may be withdrawn at any time.
    • 1.12 Loyalty cards may not be combined with any other offer, including other loyalty cards.
    • 1.13 TFB Gym Ltd. reserves the right to alter or amend these terms & conditions without notice.
  • 2. Special Terms and Conditions Relating to "£5 Discount Loyalty Cards"
    • 2.1 "£5 Discount Loyalty Cards" will only be issued to members of TFB Gym Ltd., with a current membership subscription or active PAYG account (refer to membership terms & conditions).
    • 2.2 Completed "£5 Discount Loyalty Cards" may only be exchanged for a discount by members of TFB Gym Ltd., with a current membership subscription or active PAYG account (refer to membership terms & conditions).
    • 2.3 A member will accumulate 1 loyalty point (indicated by the official TFB Gym Ltd. loyalty stamp) for every whole £10 spent on eligible goods at TFB Gym Ltd..
    • 2.4 Loyalty points can only be accumulated for goods purchased at the reception desk of TFB Gym Ltd. (i.e. excludes vending machines).
    • 2.5 Loyalty points can only be accumulated for the following types of goods: supplements, shakes, drinks, protein bars, clothing and workout accessories.
    • 2.6 Completed loyalty cards can only be exchanged for a discount on the following types of goods: supplements, shakes, drinks, protein bars, clothing and workout accessories.
    • 2.7 Loyalty points cannot be accumulated for purchases of membership services, including, but not limited to: membership subscriptions, pay-as-you-go top-ups, sunbed tokens, therapies, personal training, corporate services, food plans and diet advice .
    • 2.8 Completed loyalty cards cannot be exchanged for discounts against membership services, including, but not limited to: membership subscriptions, pay-as-you-go top-ups, sunbed tokens, therapies, personal training, corporate services, food plans and diet advice.
    • 2.9 A completed loyalty card may be exchanged for a £5 discount which will be applied to a single purchase of eligible products which exceeds a value of £5.
    • 2.10 A completed loyalty card may be exchanged for a discount of less than £5 against a purchase which has a value of less than £5, in which case the remainder of the discount is voided and will not be refunded, nor applied to any subsequent purchases.
    • 2.11 Discounts will only be redeemed in exchanged for completed loyalty cards; no partial discounts will be offered.
    • 2.12 Completed loyalty cards will not be exchanged for cash.
  • 3. Special Terms and Conditions Relating to "Pre-workout and Shake Pre-pay Loyalty Cards"
    • 3.1 "Pre-workout and Shake Pre-pay Loyalty Cards" will only be sold to members of TFB Gym Ltd., with a current membership subscription or active PAYG account (refer to membership terms & conditions).
    • 3.2 "Pre-workout and Shake Pre-pay Loyalty Card" points may only be exchanged for goods by members of TFB Gym Ltd., with a current membership subscription or active PAYG account (refer to membership terms & conditions).
    • 3.3 A member will redeem 1 loyalty point (indicated by the official TFB Gym Ltd. loyalty stamp) for every eligible pre-workout or protein shake drink claimed.
    • 3.4 Pre-pay loyalty card points are only exchangeable for pre-workout and protein shake drinks with a retail price of no more than £2.
  • 4. Special Terms and Conditions Relating to "Fitness Class Pre-pay Loyalty Cards"
    • 4.1 A club user will redeem 1 loyalty point (indicated by the official TFB Gym Ltd. loyalty stamp) for every class they attend.
    • 4.2 Pre-pay fitness card points are only exchangeable for classes with a non-member price of no more than £4.50.
    • 4.3 Normal late cancellation policy for classes applies to "Fitness Class Pre-pay Loyalty Cards" (refer to membership terms & conditions). We reserve the right to redeem a loyalty point for any class booking cancelled with less than 24 hours notice.